Privacy Policy

Your Privacy Is Important

Your privacy and the security of your personal information is of great importance to us at Genesis Wellness. We have has published this Privacy Policy to inform you of our policies related to collection and care of your personal information. This Privacy Policy is subject to periodic change as we continue to improve our services and how we interact with our customers and the public at large. If you have questions about our Privacy Policy, please contact us through our Contact Us page.

How We Collect Information

We collect information in three ways:

We collect information that our customers supply to Genesis Wellness through our website’s online ordering portals.
We collect information from users of our website who elect to receive information from Genesis Wellness and/or participate in Genesis Wellness' offers and promotions.
We collect non-personally identifiable information electronically on all users of our website, including customers.

Collection and use of Personally Identifiable Information

Personally Identifiable Information is information that concerns you individually and would permit someone to contact you. Examples include your name, address, telephone/fax number and electronic mail address.

Personally Identifiable Information is supplied to and retained by Genesis Wellness in connection with point of sale activities. The information collected generally is limited to the name, address and telephone number given by the customer to aid completion of the transaction and to verify the customer’s identity. Personally Identifiable Information may also be collected by Genesis Wellness in connection with promotional activities.

Personally Identifiable Information is supplied to and retained by Genesis Wellness when orders are placed through the online ordering portals available through this web site. Generally, the information collected includes the name, address, electronic mail address, and telephone number provided by the customer. Additional personal information may be collected in connection with the creation of a registered account through the online ordering portals available through the Genesis Wellness website, such as birthday and payment-related information. The online ordering portals available through Genesis Wellness website are administered by a third-party vendor whose privacy policies are posted at the following location: Third-Party Vendor Privacy Policy. You should review this separate privacy policy before submitting an online order, as Genesis Wellness is not responsible for and does not control the activities of its vendors. This Privacy Policy pertains only to Genesis Wellness' collection, maintenance and use of information provided to it.

Genesis Wellness also collects Personally Identifiable Information through its website regarding customers who specifically choose to receive information regarding specials, offers, promotions and other information about Genesis Wellness.

If you contact Genesis Wellness by letter, phone, or electronic mail through the contact information on the “Customer Feedback” pages, we will collect your sender information and may collect the other information you voluntarily disclose to us.   Personally Identifiable Information is used by Genesis Wellness to facilitate the transaction pursuant to which that personal information is provided, including, but not limited to verification of the identity of customers. In situations where the customer or user has indicated consent, the personal information supplied is also used to provide those persons with product or service updates, promotional notices and offers, and other information about Genesis Wellness.

Genesis Wellness website will not collect any personally identifiable information about you unless you provide it. If you do not want us to obtain any personally identifiable information about you, please do not submit it to us.

Cookie Policy

Collection of Non-Personally Identifiable Information

When you visit the Genesis Wellness website, anonymous information about your visit is logged automatically. The information logged typically includes information about the type of browser you use, the server name and IP address through which you access the Internet, the date and time you access the site, the pages you access while on the website, and the Internet address of the website, if any, from which you linked directly to the Genesis Wellness website. Genesis Wellness and its vendors use this information primarily to help administer and improve its website. This information is not personally identifiable.

The servers of the companies that are used to operate the Genesis Wellness website may place a “cookie” on your computer. A “cookie” is a small string of data that can be sent by a web server to your computer, which then may be stored by your browser on your computer’s hard drive. Cookies allow us to recognize your computer while you browse our website and help customize your online experience and make it more convenient for you. The information collected from cookies may also be used to improve the functionality of the website.

Most web browsers (such as Microsoft Internet Explorer, Safari, Google Chrome and Mozilla) have features that can notify you when you receive a cookie and/or prevent cookies from being sent. If cookies are disabled in your web browser, you may not be able to use certain personalized functions of this website.

Disclosures

Genesis Wellness does not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you. Genesis Wellness uses unaffiliated companies to help it maintain and operate its website and for other reasons related to the operation of its business, and those companies may receive your personally identifiable information for that purpose. Genesis Wellness may also disclose personally identifiable information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law.

Children’s Privacy

This website is directed toward and designed for use by persons 18 years of age and older. Genesis Wellness does not solicit or knowingly collect personally identifiable information from children under the age of 18. If we discover that we have received personally identifiable information from an individual who indicates that he or she is, or whom we otherwise have reason to believe is, under the age of 18, we will delete such information from our systems. A child’s parent or legal guardian may request that the child’s information be deleted from our files by requesting this via our Contact Us page.

External Links

The Genesis Wellness website may contain links to other websites that are not maintained by or related to Genesis Wellness. These links are not affiliated with or sponsored by Genesis Wellness. Genesis Wellness is not responsible for the content or privacy practices of other websites. Genesis Wellness encourages you to read the privacy statements provided by other websites before you provide personally identifiable information to them.

Security

Genesis Wellness uses companies in connection with the operation of its website that employ appropriate technical and procedural security measures to protect this website and data submitted by users. Genesis Wellness information given by customers pursuant to point of sale transactions in its databases, using appropriate gateway and firewall technology. We restrict access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. Please be aware, however, that no security measures taken are an absolute safeguard against unauthorized infiltration and that any transmission sent through the Internet cannot be completely protected against unauthorized interception.

Opt-Out

When we send electronic communications to you based on your election to receive information concerning Genesis Wellness specials, offers, promotions or other information regarding Genesis Wellness, we will do so providing “opt-out” information on the same communication. If you do not wish to receive further communications from Genesis Wellness, please follow the “opt-out” instructions provided with that message.

Changes to this Privacy Policy

Genesis Wellness reserves the right to modify or supplement this policy at any time. If a material change to the terms of this policy is made, Genesis Wellness will post a notice on its homepage and a link to the new policy.

Contacting Us

If you have questions about this privacy statement, the information practices of Genesis Wellness, please use the link on our Contact Us page.